Privacy Policy

1. Introduction

Towsmith Towing Company, Inc. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our towing and roadside assistance services.

By using our website, you agree to the practices described in this policy.

2. Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide, including:

Name
Phone number
Email address
Vehicle information
Pickup and drop‑off locations
Payment information (processed securely through third‑party providers)

Information Collected Automatically

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Pages visited
Cookies and tracking data

This information helps us improve website performance and user experience.

3. How We Use Your Information

Towsmith Towing Company, Inc. uses the information we collect to:

Provide towing and roadside assistance services
Communicate with you about your service request
Process payments
Improve our website and customer experience
Maintain safety, security, and fraud prevention
Comply with Texas state and federal laws

4. Sharing Your Information

Towsmith Towing Company, Inc. does not sell your personal information.

We may share information with:

Service providers (e.g., payment processors, dispatch software)
Law enforcement when required by law
Insurance companies if you request assistance with claims
Business partners who help us deliver services

All third parties are required to protect your information.

5. Cookies and Tracking Technologies

We may use cookies, analytics tools, and similar technologies to:

Improve website functionality
Understand how visitors use our site
Customize your browsing experience

You can disable cookies in your browser settings, but some features may not work properly.

6. Data Security

Towsmith Towing Company, Inc. takes reasonable measures to protect your information, including:

Secure data transmission
Restricted access to personal information
Use of reputable third‑party payment processors

However, no method of transmission over the internet is 100% secure.

7. Your Rights (Texas Residents)

Under Texas law, you may:

Request access to the personal information we hold
Request corrections to inaccurate information
Request deletion of certain information
Opt. out of marketing communications

To make a request, contact us at: towing@towsmithtowing.com or (832) 403-7616

8. Third‑Party Links

Our website may contain links to third‑party websites. Towsmith Towing Company, Inc. is not responsible for their privacy practices or content.

9. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children.

10. Changes to This Policy

Towsmith Towing Company, Inc. may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Towsmith Towing Company, Inc.

20803 FM 521 RD.

LOT B

ROSHARON, TEXAS 77583

(832) 403-7616

E-Mail Address: towing@towsmithtowing.com